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App asking for personal documents and a selfie before payout? Seems fishy

So I've never really messed around with anything like this before. Any insight would be super helpful.

I decided to give one of those play-to-win games a chance, Bingo Cash. I put a few dollars into it and managed to get over $100 after about 24 hours. I went to withdraw my winnings, and it said there was a waiting period, okay, fair, it could take up to 2 weeks to deposit.

Then, yesterday, I received this follow-up email that states the following:

"We're reaching out to you today to let you know that in order to process your withdrawal request, from a compliance end there are a few things that we need to get started. Would you be so kind and send us the following:

  1. Please send a government-issued photo ID

  2. A selfie with your government-issued ID. When doing so, please ensure that all 4 corners of the document and your face are on full display.

  3. A household utility bill (e.g. gas, electricity, or water), credit card statement, or a payslip that is not more than three months old, that clearly shows your name and current address.

We look forward to hearing back from you and processing your withdrawal request."

Does this seem normal??? It seems way too overreaching for a simple game app to require— I used my PayPal and when I submitted the payout request it just said it would go back into my PayPal...

I'm sorry if this is silly or uninformed but I've never tried anything like this before and I don't have any perspective on it. It's just a gut feeling. Again any insight would be super appreciated.

submitted by /u/saccharinefeverdream
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source https://www.reddit.com/r/beermoney/comments/1dstpxm/app_asking_for_personal_documents_and_a_selfie/

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