Prolific taking too long to verify ID UK

How long does Prolific take to verify ID? I have been waiting for over 21 days now. On the screen they are saying it could take up to 10 days but it has been over 10 business days. What should I do next? Wait it out or reach out?

submitted by /u/specialist_of_me
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source https://www.reddit.com/r/beermoney/comments/1d6wkgs/prolific_taking_too_long_to_verify_id_uk/