Has anyone else had this problem on Crowdtap?

I've never used Crowdtap. I tried to sign up the other day and was immediately banned. I didn't even get to log in, I created my account, went to log in and was already blocked. I contacted support, they unbanned me, I tried to log in again, it let me get to the part where it sends a verification code to my phone... and then banned me again.