Survey junkie help

So today i signed up for survey junkie and got 510 points which is 10 points above minimum. I went to cash out and PayPal and e gift cards were blank. I sent an email about this. Just wondering if anyone knew whats wrong? Thx in advance! :)

submitted by /u/sumbruro
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source https://www.reddit.com/r/beermoney/comments/fyvwg1/survey_junkie_help/