I cashed out $3 but never got reward

I was doing Swagbucks for a day and earned enough to cash out a $3 amazon gift card. it took the SwagBucks but never emailed me my reward. what do I do or was it a scam?

submitted by /u/gccam2716
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source https://www.reddit.com/r/beermoney/comments/dv16v5/i_cashed_out_3_but_never_got_reward/