Capital one shopping

I have been hearing a lot people having trouble redeeming rewards for Capital one shopping. When redeeming the money in rewards for gift cards the gift card are no where to be found. I am not sure if Capital one shopping if flagging accounts or if there is some glitch going on that needs to be resolved. I have tried everything from trying different browsers and have even waited 3 weeks and the gift card is no where to be found. I am trying to avoid texting support because I heard of accounts being shut down. Does anyone know any kind of solution to fix this matter?

submitted by /u/Turbulent_Part_1552
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source https://www.reddit.com/r/beermoney/comments/1fjk68t/capital_one_shopping/