Product Report Card Redemption

Just began my survey journey with Product Report Card! Excited to redeem my rewards, but hit a snag as the redemption page won't load. Reached out to support, and their response is “Your rewards request has been submitted” and my rewards has been debited.

Anyone shed some light on the redemption process? Curious to know if it's an Amazon gift card sent via mail or a check. Thanks in advance for any insight!