Prolific date of birth entry issue

I am new-ish to Prolific. I was on there years ago and never really used it and just got back on a couple of days ago. I am getting this error message about entering my birthdate. I have entered it over and over and it keeps giving me an error. And then they keep saying I will Not be able to cash out if I don’t enter it by January 5th. I can’t find a support email to ask them about it either. Does anyone have any suggestions?

submitted by /u/Wizardfan2324
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source https://www.reddit.com/r/beermoney/comments/18q19w7/prolific_date_of_birth_entry_issue/