Where is Neevo's Support chat?

I used to be able to contact them via their support email but I received an email back saying they don't use that email and to use their support chat at the bottom right of the page. The FAQ mentions the support chat too, but it's not coming up for me on either Chrome or firefox. Any ideas?

submitted by /u/Rainingcatsnstuff
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source https://www.reddit.com/r/beermoney/comments/v7bxgs/where_is_neevos_support_chat/