YouGov account inactive?

Hi guys, I noticed I hadn't received an email from YouGov this week and thought it odd, since we're in the middle of the election, so I went to login and got a login saying my account was inactive and I needed to contact the help desk. Has this happened to anyone before? I had a big chunk of points im saving for the $50 cashout, and I know my work has been quality, and I definitely have been responding to email and have not marked them as spam.

submitted by /u/paran0iaagent
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source https://www.reddit.com/r/beermoney/comments/jpjjid/yougov_account_inactive/