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Usertesting Rating

I have done 3 tests on UserTesting, on the first tests, I got 4 stars, and 5 stars. But on the next test, my audio for some reason cut out, and I got one star. Now I don't get any tests. Is there any way I could continue to get tests

submitted by /u/OREO979
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source https://www.reddit.com/r/beermoney/comments/jutq1n/usertesting_rating/

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