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Pinecone Research egift cards issue

Usually I redeem my points on Pinecone Research for Amazon electronic gift cards and the order is fulfilled within 5-10 minutes. However, my most recent order is not completed yet when I redeemed my points yesterday afternoon. I submitted a support ticket, but received a generic reply in return. Anyone in a similar situation?

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submitted by /u/TheLinerax
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source https://www.reddit.com/r/beermoney/comments/k49i40/pinecone_research_egift_cards_issue/

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