Not able to access Volkno Store

Hi,

I have completed all surveys and verified my address, but I have been locked out of the store for over a month now. I emailed them with no response and have been confused as to how to proceed. Has anyone else encountered this? What fixes are there? Also, I was not credited for the surveys, but my surveys tab shows it has been completed. Please help. Thanks!

submitted by /u/AnkyKong
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source https://www.reddit.com/r/beermoney/comments/gve7w2/not_able_to_access_volkno_store/