Did you get spammed with surveys on prolific today? HERES WHY...

Hi there,

Thank you for your patience. We recently encountered an issue while updating our whitelisted Internet Service Providers, which led to a number of participants with popular ISPs being unable to access studies, and receiving the error 'PEC-SUB-0001'.

We have been working hard to resolve this, and have now rolled out a fix which we believe to be working successfully.

Please note that you may be encountering this error for other reasons, such as not being in your country of residence. In this case, the error message will still be present. If so we ask that you respond to this message so we can investigate any remaining cases individually.

We hope you enjoy future studies with Prolific!

Best,
The Prolific Team

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