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Is it normal to wait almost two months just to receive a Toluna reward?

I redeemed a €25 Amazon gift card almost two months ago (on Sept 14th) and the status is still stuck on "In progress". I have already tried contacting their support multiple times but haven't received any response. Has anyone else experienced such a long delay with Toluna recently?

submitted by /u/FlezZ_therealone
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source https://www.reddit.com/r/beermoney/comments/1xoc8o8/is_it_normal_to_wait_almost_two_months_just_to/

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