Productube won’t pay my money

I did a project on productube and got rewarded and when I try to withdraw, I keep getting an error message and also support closes my ticket without it getting attended to. Anyone know what I can do??

submitted by /u/Informal_Housing1489
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source https://www.reddit.com/r/beermoney/comments/1udbks8/productube_wont_pay_my_money/