Respondent/Chatbolt AI study completed but not recorded – anyone else experiencing this?
Hi everyone,
I wanted to ask if anyone else has experienced this issue with Respondent studies that redirect to Chatbolt AI.
On March 6 and 7 I qualified for several studies about dishwasher products (odor neutralizers, rinse aid, machine cleaners, etc.). After qualifying through Respondent I was redirected to Chatbolt AI, where the study took place.
I completed the studies fully and received the message:
Thank you! You have successfully completed the study.
However, when I was redirected back to Respondent, I received an error saying that no screener response was found, and the study appeared as if I had never participated.
When I clicked the study again, Chatbolt AI sent me back to the beginning of the study.
Things I tried:
- Chrome browser
- Firefox browser
- repeating the study again
Two of the studies were eventually registered and paid, but the others were not. The strange thing is that the same studies were reposted today with a $25 reward, but the exact same issue is still happening.
I also completed another Chatbolt AI study without any issues, so the problem seems specific to these dishwasher-related studies.
Has anyone else experienced something like this with Respondent + Chatbolt AI integrations?
Did support resolve it or manually credit the study? I wastet nearly six hours trying again yesterday and today and "lost" 45 to 75 Dollars. :(
Would appreciate any advice.
Thank you! :)
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source https://www.reddit.com/r/beermoney/comments/1ro56ca/respondentchatbolt_ai_study_completed_but_not/
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