MoneyLion Closed My Account and Took My Rewards

Hey everyone,

I want to share my experience with MoneyLion, especially for anyone using MoneyLion Games.

On Jan 29, 2026, I made purchases through a MoneyLion-promoted casino-style app. The app closed my account when I tried to withdraw my legit winnings, so I filed a dispute. Part of my money was refunded, but $300 is still unresolved.

MoneyLion told me to email all evidence to their support email multiple times. I did exactly as instructed, but my evidence and ALL OF MY EMAILS were ignored and when I called, I got conflicting info from support, including being outright LIED to about my "dispute claim being reopened."

On Feb 26, 2026, MoneyLion closed my RoarMoney account with no warning or explanation. This also blocked access to my WOW membership and over $1,000 in pending and earned rewards.

Support refused to escalate to a supervisor and gave contradictory information about my dispute status.

It's worth noting that my card numbers were replaced immediately after the purchases to the app due to potential fraud, which suggests the merchant was illegitimate and MoneyLion was aware of it.

If you play games or use MoneyLion promotions, be careful. Even earned rewards may disappear if there’s a dispute or problem with your account. And DO NOT ever use your MoneyLion card for any transaction you may need to file a dispute on.

I used to really enjoy MoneyLion but between this and some issues I've seen other people have, I'm warning everyone to stay away.

Has anyone else had similar issues? Is there anything I can do or am I just out of luck?

TLDR: Disputed a sketchy transaction with MoneyLion and as a result, they closed my account and took all my rewards with it 🙁

submitted by /u/echopandora
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source https://www.reddit.com/r/beermoney/comments/1rg257g/moneylion_closed_my_account_and_took_my_rewards/