Issue with PlaytestCloud

Hello! I decided to try PlaytestCloud to get some side income, but when I got in the app to do the qualification test it shows "this playtest has been completed", but I never got to record anything. Is this a me issue or should I try to contact support?

submitted by /u/crimsophie
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source https://www.reddit.com/r/beermoney/comments/1gkhdci/issue_with_playtestcloud/