Appen payouts issue

I have a question about payouts that should be by the 14th. So, on the 1st I went to check my hours because I was missing hours for the end of September for the project I was doing. They had sent me an email in October saying my payments from Sept 28- 30 would be on the payment in November. Well, none of the hours I have worked are even showing up for any that I have worked at the end of September or even October. I contacted them 2 times. Once on the 2nd and then again on the 5th. Has anyone else had this problem? I would hate to sign up for another project if I am having problems with the one I have now.

submitted by /u/HaJoonsGrl
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source https://www.reddit.com/r/beermoney/comments/1gmtyou/appen_payouts_issue/