I secret shop refusing to pay me ?

I did my first shop yesterday for i secret shop. I signed up for two daycare tours. Daycare 1 informed me that they aren’t allowing tours at this time. So I called and left a voicemail to tell I secret shop this shop couldn’t be performed. I did shop two including filling out the forms and taking photos. When I tried to submit shop two I was locked out of my account. When I emailed to ask why they says I “ violated” the rules by not completing a shop at daycare 1. I explained that daycare 1 didn’t allow tours and that I had the full report ready for daycare 2. I got a rude email saying my account will not be unlocked. What do I do? I was supposed to be paid 50 for this shop.

submitted by /u/catastrophicromantic
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source https://www.reddit.com/r/beermoney/comments/1ggqcqu/i_secret_shop_refusing_to_pay_me/