Be weary using PlayTime through the S'more app.

I've been using S'more for years and recently decided to give Playtime a shot via S'more. I've played and completed ~12 games. I've been rewarded for all but 3 apps. There is no way to reach out to Playtime support and S'more support will just direct you to Playtime support, which is a chatbot that just goes in circles and tells me to wait up to 72 hours. I've waited over a week and got nothing.