Dscout study disappeared?

Been a scout for over a year, never had problems. Just finished a study a week ago, it finally closed yesterday, and received a msg from researcher yesterday saying congratulations you'll receive your payout within 10 business days. Except this time, the study DOESN'T show up in my Closed tab, in progress tab, OR paid tab. It literally doesn't exist anywhere, can't view it at all. Am I dumb, do I wait or send a email to dscout about it?

submitted by /u/Interesting_End_4661
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source https://www.reddit.com/r/beermoney/comments/1czzv1x/dscout_study_disappeared/