Is Pulse Labs real?

I did a test for them but it’s been two days past the original time they told me that they send the money and I also sent them an email but no response. I looked into it and people had said they got paid for it but I kinda feel like they ditched me because literally just days before I was in contact with the support team and they send emails back and forth with me with ease.

But maybe they’re busy? My email got stuck in the gutter? I don’t know