Fetch Rewards not scanning Amazon eReceipts

Has anybody else had this problem today? I bought some stuff on Friday and decided to scan my receipt today. At first it noticed the receipt, but then it read “No new Amazon orders within the last 14 days.” I tried following the instructions here https://fetchrewards.zendesk.com/hc/en-us/articles/360023014753-I-already-connected-my-eReceipts-in-the-app-Why-aren-t-my-receipts-being-pulled-in- but I’m still experiencing the same issue. The email isn’t forwarded or anything else.

submitted by /u/methinksimtomcruise
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source https://www.reddit.com/r/beermoney/comments/nk8src/fetch_rewards_not_scanning_amazon_ereceipts/