Grindabucks can’t get verified

I have submitted a form to verify my identity but I have heard nothing back yet and my account is still not verified could someone help how I fix this as I would love to redeem my points /u/grindabuckofficial my username is caudle

submitted by /u/Caudle03
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source https://www.reddit.com/r/beermoney/comments/lnes3h/grindabucks_cant_get_verified/