Swagbucks sign up email glitch?

Tried signing up for swagbucks and it said my email was already associated with an account. Figured This seemed to have happened a few months back when I tried to sign up. I created a NEW email and got the same error.

I tried getting the password reset sent to my email but nothing ever showed up ( checked the spam folder too).

I have already notified customer support, but nothing yet but a few inquiries with no solution.