Is Toluna down for yall?

I used the correct username and password but I could not login. I tried to change my password and did not receive the link in my email. I tried contacting the helpdesk, no reply. I have a 20 dollar processing reward and 30000 points in my account yet to redeem. What is going on? What should I do? Am I really going to waste all that time for nothing. I feel cheated and scammed and I do not deserve this. Pls help me toluna, contact me on how I can get my account back and get my payout. Even the app shows general error. Anyone facing the same issues??

submitted by /u/fankydanky412
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source https://www.reddit.com/r/beermoney/comments/hb76e4/is_toluna_down_for_yall/