Quickthoughts account frozen?

Has anyone had an issue where Quickthoughts just freezes your account and asks to contact customer service? I went ahead and did that, but I'm just curious why it would be frozen / what happens to the money in the account. Thank you!

submitted by /u/hotsoupforyou
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source https://www.reddit.com/r/beermoney/comments/fb8ta6/quickthoughts_account_frozen/