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Just got an email from Prolific stating that my account is no longer eligible for surveys, even though I've never completed one yet. Anything I can do?

I've had my Prolific account since 9/26/2019, and have yet to receive any surveys. Today I decided to email Prolific support, and I got this response

Prolific Support Team

Hi, We carry out various types of automated checks on accounts to improve data quality. These include assessing responses to surveys, reports from researchers, information you have provided us with, as well as other factors such as IP and device information. As a result of these automated checks your account no longer receives surveys. I have looked into this for you and can confirm the validity of the checks. We are unable to disclose further information about what these checks are, as they are critical in ensuring high data quality. We apologise for this inconvenience.

You can still cash out any remaining funds.

Best, Prolific Support Team

Again, I haven't been granted a single survey since I've signed up with them. I don't run and VPNs on my network either. Is there anything I can do about this or is Prolific just locked off from me?

submitted by /u/SmokePuddingEveryday
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source https://www.reddit.com/r/beermoney/comments/eyu22s/just_got_an_email_from_prolific_stating_that_my/

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