Revenue Universe denial?

I signed up for their Rise of Kingdoms offer and I just completed it a few days ago. I didn't recieve credit so I contacted them with proof and they say I didn't sign up through their link/it was credited to another publisher. I've done a few mobile game offers and never had issue before. I still have the email with the link they sent me to download so I know I installed through that.

Anyone ever experience this? It doesn't let me contact them about it again. I feel rather cheated right now.

submitted by /u/Renicus
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source https://www.reddit.com/r/beermoney/comments/e20bnj/revenue_universe_denial/