Need help with submitting a ticket to SB

I'm trying to submit a ticket for the offer I got in my SB Inbox for root insurance however that offer isn't listed in the drop down section on their website so what do I do?

submitted by /u/thisismyname9496
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source https://www.reddit.com/r/beermoney/comments/dyse7n/need_help_with_submitting_a_ticket_to_sb/