JobSpotter delaying giving out gift cards?

I’ve been waiting for about a month for them to give me my gift cards that I cashed out with. I got a warning for using a help wanted sign for a business that supposedly was next door by mistake (it actually had “help wanted next door” written on the help wanted sign).

They haven’t been very responsive as of late. I got an email last week saying i should see the gift cards in 2 days and it’s been 7