locked out of quickthoughts

I recently started using quickthoughts and I use an iphone then cash out on my old android phone, but I got careless and accidentally had the account open on both phones and it suddenly said it could not find network and I should contact them. I know they ban you for this, but they never explicitly said they were banning me. Is there any value in contacting them? And if there isn't, can I make a new account and start over or do they block that?

Thanks, any help is appreciated.

submitted by /u/nneon
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source https://www.reddit.com/r/beermoney/comments/c6d652/locked_out_of_quickthoughts/